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Nurx Review: Effectiveness,Trustworthiness, and Customer Satisfaction

Nurx Review: Effectiveness,Trustworthiness, and Customer Satisfaction

By Kire Stojkovski M.D
Editor Jonathan Hoarau Published 30 July 2023
Time to read 15 min

Introduction to Nurx Review

In recent years, telemedicine has emerged as a viable and convenient alternative to traditional in-person appointments. One company that has made waves in the telehealth industry is Nurx. Launched in 2015, Nurx provides prescription services for birth control, STI testing, and other sexual health services, all through its easy-to-use online platform. 

This article will dive into a comprehensive Nurx review, exploring the company’s birth control solutions, effectiveness, trustworthiness, and customer satisfaction.

Nurx’s mission is to make birth control more accessible and affordable for people in the United States. By offering many birth control options and delivering them straight to the customer’s door, Nurx aims to make obtaining birth control as hassle-free as possible. 

Additionally, the company offers online consultations with medical professionals, ensuring that users receive appropriate guidance and care.

Nurx Offers birth control for as low as $0 with insurance, no appoitments needed

Nurx Review – What is Nurx?

Nurx is a telemedicine company that provides convenient and affordable access to various health and wellness services, including birth control, emergency contraception, acne treatment, and more. 

With a mission to break down barriers to essential healthcare for all, Nurx offers an innovative, user-friendly platform that allows patients to consult with licensed healthcare providers, receive personalized recommendations, and obtain prescriptions for medications and tests without needing to visit a doctor’s office in person.

Nurx Review: Pros and Cons

Pros – Nurx Review:

  • Convenience: Nurx allows users to access healthcare services from the comfort of their own homes, eliminating the need for time-consuming visits to a doctor’s office.
  • Affordability: Many of Nurx’s services are cheaper than traditional healthcare providers, with or without insurance. Additionally, Nurx offers a variety of payment options, including credit cards, debit cards, and FSA/HSA accounts.
  • Confidentiality: According to our Nurx review, it ensures patient privacy by adhering to strict HIPAA guidelines and using secure, encrypted technology to protect patient information.
  • Comprehensive service offerings: Nurx offers a wide range of healthcare services, from birth control and STI testing to acne treatment and mental health support.

Cons – Nurx Review:

  • Limited availability: Nurx services are only available in the United States. Due to local regulations, some services may not be available in certain states, even within the country.
  • Potential communication barriers: While Nurx’s online platform facilitates easy communication between patients and healthcare providers, some individuals may still prefer the in-person interaction and guidance of a traditional doctor’s appointment.
  • Prescription limitations: According to our Nurx review, they cannot prescribe certain medications, such as controlled substances or highly specialized treatments.

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Nurx Birth Control Review: How to Get Started?

Nurx operates through a user-friendly website and app, allowing patients to access healthcare services with just a few clicks. Users create an account, answer health-related questions, and select the required service to get started. 

Getting started with Nurx is a simple process that can be completed in a few steps:

  1. Create an account on the Nurx website or app.
  2. Complete the medical questionnaire, which a Nurx medical professional will review. Input your health insurance if you have one.
  3. Pay a consultation fee. The cost fluctuates based on the healthcare service being utilized. As an illustration, a birth control medical appointment costs $15. In the case of acne therapy, the consultation charge is $40, while the fee for addressing headaches is $60.
  4. Receive a personalized birth control recommendation from the provider.
  5. Once the prescription is approved, the birth control will be shipped discreetly to the door. It usually takes 3 to 5 business days for your package to arrive.

For individuals who are unsure about which birth control option is right for them, Nurx’s healthcare providers are available for consultation and guidance. At the moment of our Nurx Review, Nurx is available for 37 states.

Consult with Nurx healthcare providers today!

Nurx Review: What Does It Offer?

Birth Control – Nurx Review

Nurx birth control pills

Nurx’s birth control services aim to make it easy and hassle-free for individuals to access the contraceptive method that best suits their needs. The platform offers birth control options, including brand-name and generic pills, patch, ring, and shot. 

With over 50 types of birth control available, Nurx’s healthcare providers can help patients determine the best choice based on their medical history, lifestyle, and preferences. Upon payment of the consultation fee and submitting your order, you will receive a supply for three months. Nurx automatically refills and sends your prescription, but you can cancel anytime.

The price may fluctuate based on your medical insurance, yet it is expected to be comparable to that of a physical pharmacy. For those without health insurance, contacting the Nurx team can provide information on birth control options beginning at $15 monthly.

Emergency Contraception – Nurx Birth Control Review


Nurx emergency contraception pillsNurx provides access to emergency contraception, such as Plan B and Ella. These options can help prevent pregnancy if taken within a specific timeframe after unprotected sex or contraceptive failure. [1] By offering these medications through their platform, Nurx ensures that individuals can access emergency contraception quickly and discreetly when needed.

Nurx provides express shipping for the prescription-required Ella for $15. By choosing New Day, a Nurx expert can contact your nearby pharmacy to ensure prompt access to your emergency birth control. Nurx’s emergency contraception can be obtained at no cost with insurance or starting at just $15 without coverage.

STI Testing – Nurx Birth Control Review

Nurx’s STI testing services offer users an easy, confidential way to test for sexually transmitted infections, such as chlamydia, gonorrhea, HIV, and more. With various testing options available, Nurx can help individuals determine the most appropriate tests for their situation and provide guidance on the next steps if an infection is detected.

Fertility and Pregnancy – Nurx Birth Control Review

For individuals planning to start a family or those experiencing fertility challenges, Nurx offers fertility and pregnancy services, including ovulation and pregnancy tests, prenatal vitamins, and fertility support supplements. By providing convenient access to these essential products, Nurx helps users take control of their reproductive health and family planning goals.

Acne Treatment – Nurx Review

Nurx offers personalized treatment plans for those struggling with acne, including prescription medications, topical retinoids, antibiotics, and birth control (if appropriate). After thoroughly evaluating the patient’s skin condition and medical history, Nurx’s healthcare providers will recommend a tailored treatment plan to help achieve clearer skin.

A healthcare specialist at Nurx will assess your skin and recommend a customized treatment plan. This could involve a topical gel or cream, oral antibiotics, birth control, or a mix of these options.

Topical antibiotic creams are formulated to eliminate the bacteria responsible for acne. Oral antibiotics help stop these bacteria from residing on the skin, though this is typically a temporary solution. Birth control pills may be suitable if your acne is linked to hormonal changes. [2]

There is a $40 charge for skin care consultations, which is not covered by insurance. Based on the prescribed medications, you may receive oral or topical products in a supply lasting 1, 2, or 3 months. Topical medications cost $25 per month for those without insurance, while oral medications range from $15 to $30, depending on the specific product.
Related: Best birth control for acne

Rosacea Skin Care – Nurx Review

Nurx’s rosacea skin care services aim to help individuals manage this chronic skin condition through personalized treatment plans that include prescription medication, such as topical creams and gels. 

By offering convenient access to professional guidance and effective treatments, Nurx helps patients take control of their rosacea symptoms and improve their overall skin health. The expense of a skincare consultation is $40. The monthly charges will fluctuate based on the recommended treatments.

PrEP for HIV Prevention – Nurx Review

Pre-exposure prophylaxis (PrEP) is a daily medication that can help prevent HIV infection in high-risk individuals. [3] Nurx offers convenient access to PrEP, including the necessary lab tests and ongoing monitoring required for safe and effective use. 

With Nurx’s PrEP services, patients can take a proactive approach to HIV prevention without the need for frequent in-person doctor’s appointments.  If you request a PrEP evaluation, you’ll pay a $25 medical consultation. You’ll pay this fee every time you order a new test and evaluation to renew your prescription. 

Without insurance, you’ll pay $94 for HIV testing or $164 for comprehensive testing that includes HIV and other STIs. Nurx works with several payment assistance programs that subsidize some costs of PrEP but not the lab tests.

Headache and Migraine – Nurx Review

For those suffering from headaches and migraines, Nurx provides personalized treatment plans that include prescription medications, such as triptans, beta-blockers, and anti-seizure medications. By offering convenient access to effective treatments and professional guidance, Nurx helps patients manage their headache and migraine symptoms more effectively.

The medical consultation charge is $60 for headache and migraine care, encompassing online assessment, a headache monitoring tool, and planned follow-ups. With insurance, you might only be responsible for the copay on medications.

Oral and Genital Herpes – Nurx Review

Nurx’s licensed experts can prescribe the antiviral drug valacyclovir (Valtrex) for individuals previously diagnosed with oral or genital herpes. This medication can be used daily for prevention or when an outbreak is imminent to lessen symptoms. An initial medical consultation will cost $20.

For those with insurance, relevant co-pays or deductibles will apply. Without insurance, a 3-month supply of valacyclovir will cost $45 for outbreak management and $75 for daily usage.

HPV Home Screening – Nurx Review

The most prevalent sexually transmitted infection (STI) in the United States is the human papillomavirus (HPV), as reported by the CDC (Centers for Disease Control and Prevention). Over 100 HPV varieties exist, with numerous strains not leading to noticeable symptoms or major problems. However, certain types can result in irregular cervical cells, potentially progressing into cancer. [4]

Human papillomavirus (HPV) is a common sexually transmitted infection that can sometimes lead to cervical cancer. [4]  Nurx’s HPV home screening service provides users with a convenient, discreet way to test for high-risk HPV strains without needing to visit a doctor’s office

The HPV screening test evaluates your likelihood of developing cervical cancer and is advised for individuals aged 30 to 65 with a cervix. HPV screening can be conducted during regular Pap tests, or it can be performed independently. [5] You can purchase a test from Nurx and receive a kit through the mail, which involves a simple, pain-free swab.

Return your sample to the Nurx partner laboratory using the pre-paid label and box. The Nurx’ medical team will assess your results and discuss further actions. A negative result implies no high-risk HPV strains were identified, and your chances of cervical cancer are minimal.

A positive result does not mean you have cancer. Rather, it signifies that your risk of developing cervical cancer is higher, and you should consult with your physician.

Mental Health

Nurx’s mental health services provide users with professional guidance and prescription medications for anxiety and depression. By offering a convenient, confidential platform for mental health support, Nurx helps individuals take charge of their emotional well-being without the need for frequent in-person appointments.

Save time and money ordering birth control online, with free shipping in discreet packaging at Nurx

Nurx Reviews: Customer Satisfaction and Experiences

Customer satisfaction is essential when evaluating a healthcare service. Overall, Nurx reviews are positive from users, who appreciate the convenience, affordability, and variety of birth control options offered by the company.

Many customers have praised the ease of obtaining birth control through Nurx’s platform and the discreet shipping process. Additionally, users have reported positive interactions with Nurx’s healthcare providers, who offer guidance and support throughout the prescription process.

On their official website, at the time of our Nurx Review, customers rated their process and products 4.8 out of 5 stars from 26.485 reviews.

Also, at the time of our Nurx Review, their mobile app for birth control on ios has an overall rate of 4.2 from over 6.200 reviews.

Some users have experienced delays in shipping or customer service response times, according to our Nurx Review. However, these occurrences appear infrequent and are often resolved promptly by the company.

Nurx Birth Control Review: Understanding Their Birth Control Solutions

According to our Nurx birth control review, they offer various birth control options, including pills, patches, rings, and emergency contraception. This section will explore these options and the process of obtaining birth control through Nurx’s platform.

Birth Control Pills

At the time of our Nurx Birth Control Review, they offer over 100 brands of birth control pills, including combination pills and progestin-only pills. Combination pills contain estrogen and progestin, while progestin-only pills (mini-pills) contain only progestin. The choice between these two pills depends on the individual’s medical history and personal preferences.

Birth Control Patch

Nurx birth control path

The birth control patch is another option available through Nurx. The patch is a small, adhesive square applied to the skin and releases hormones to prevent pregnancy. It is changed weekly for three weeks, followed by a patch-free week to allow for menstruation.

Birth Control Ring

Nurx birth control ring

Nurx also offers the birth control ring, a small, flexible plastic ring inserted into the vagina and releases hormones to prevent pregnancy. The ring is worn for three weeks, then removed for a week to allow menstruation. After the ring-free week, a new ring is inserted.

Emergency Contraception

In addition to regular birth control options, Nurx provides emergency contraception for those who have had unprotected sex or experienced contraceptive failure. Nurx offers two types of emergency contraception: the morning-after pill and the copper IUD.

Get the best deals for Nurx treatments today!

Nurx Birth Control Review: Analyzing the Effectiveness 

When assessing the effectiveness of Nurx’s birth control options, it is crucial to consider both typical and perfect use failure rates. The usual use failure rate refers to the likelihood of pregnancy when the birth control method is not used consistently or correctly.

On the other hand, the perfect use failure rate refers to the likelihood of pregnancy when the birth control method is used consistently and correctly.

Birth Control Pills

According to the Centers for Disease Control and Prevention (CDC), combination birth control pills have a typical use failure rate of 7% and a perfect use failure rate of 0.3%. Progestin-only pills have a slightly higher specific use failure rate of 9% but share the same ideal use failure rate of 0.3%. [6]

Birth Control Patch

The birth control patch has a typical use failure rate of 9% and a perfect use failure rate of 0.3%, per the CDC. [6]

Birth Control Ring

The birth control ring shares the same effectiveness rates as the patch, with a typical use failure rate of 9% and a perfect use failure rate of 0.3%. [6]

Emergency Contraception

The morning-after pill is most effective when taken as soon as possible after unprotected sex. The pill’s effectiveness decreases as time passes, with a 75-89% chance of preventing pregnancy if taken within 72 hours. When used as emergency contraception, the copper IUD is over 99% effective at preventing pregnancy if inserted within five days of unprotected sex. [6]

Get the best deals for Nurx treatments today!

Is Nurx Legit? A Look at Trustworthiness

In this age of online scams and fraud, it is natural to question the legitimacy of any online service, especially one dealing with sensitive matters like healthcare. However, Nurx has proven itself to be a legitimate and trustworthy company.

Nurx is HIPAA (Health Insurance Portability and Accountability Act) compliant and licensed to provide telemedicine services in all 50 states and the District of Columbia. The company partners with licensed healthcare providers, including physicians, nurse practitioners, and pharmacists, to ensure customers receive high-quality care and advice.

Moreover, the company is dedicated to transparency and maintains an open line of communication with its customers. Nurx’s customer support team is available to answer questions and address concerns, creating a sense of trust and reliability.

Check the official website of Nurx here

Comparing Nurx to Other Birth Control Providers

While Nurx is a popular choice for online birth control services, other providers like Hers, Medzino, and SimpleHealth are in the market. Each provider has unique offerings; what works best for one individual may be a different fit for another.

When comparing Nurx to other birth control providers, consider various birth control options, insurance coverage, pricing, and customer reviews. For our Nurx Birth Control Review, we recommend you weigh each provider’s pros and cons and determine which aligns best with personal preferences and needs.

Nurx Review: Frequently Asked Questions 

Does Nurx Accept Insurance?

Yes, Nurx accepts most major insurance plans. Customers can check their insurance coverage during the sign-up process.

How Much Does Nurx Cost Without Insurance?

According to our Nurx Birth Control Review, birth control without insurance costs $15 per month. Emergency contraception is available at an additional cost.

Is Nurx Available in All States?

Nurx is currently available in 37 states.

Is Nurx Trustworthy?

Yes, medications provided through Nurx follow the same laws and medical standards as those used by your family doctor. A Nurx medical expert will only recommend a drug if, after considering the patient’s information, doing so is safe.

Does Nurx work?

Birth control prescriptions, emergency contraception, and home test kits are all available via the telemedicine provider Nurx. Doctor visits are still necessary, although using Nurx can be more convenient.

is Nurx a good company?

Yes, Nurx is a trustworthy company that provides reliable healthcare products and services. Nurx has earned the approval of the Centers for Disease Control and Prevention (CDC) as a legitimate company.

Conclusion to Our Nurx Review: Is It the Right Choice for Your Birth Control Needs?

According to our Nurx Review and examining the various aspects of Nurx’s birth control solutions, it is evident that the company offers an accessible, convenient, and trustworthy service. 

With a wide range of birth control prescription options, thorough consultations with licensed healthcare providers, and discreet shipping, Nurx stands out as a reliable option for those needing birth control.

However, it is crucial to consider personal preferences, health history, and lifestyle when determining whether Nurx is the right fit. By weighing the pros and cons of Nurx and other birth control providers, individuals can decide about their sexual health and well-being.

Get the best deals for Nurx today!

Related articles:


1. [1] – Emergency contraception: Preventing pregnancy after you have had sex. Paediatr Child Health. 2003 Mar;8(3):184-94. doi: 10.1093/pch/8.3.184. PMID: 20020020; PMCID: PMC2792671.

2. [2] – Feneran AN, Kaufman WS, Dabade TS, Feldman SR. Retinoid plus antimicrobial combination treatments for acne. Clin Cosmet Investig Dermatol. 2011;4:79-92. doi: 10.2147/CCID.S13873. Epub 2011 Jul 1. PMID: 21760743; PMCID: PMC3133504.

3. [3] – Territo H, Vaqar S, Justiz Vaillant AA. HIV Prophylaxis. [Updated 2022 Nov 7]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2023 Jan-. Available from: https://www.ncbi.nlm.nih.gov/books/NBK534852/

4. [4] – Burd EM. Human papillomavirus and cervical cancer. Clin Microbiol Rev. 2003 Jan;16(1):1-17. doi: 10.1128/CMR.16.1.1-17.2003. PMID: 12525422; PMCID: PMC145302.

5. [5] – Perkins RB, Guido RL, Saraiya M, Sawaya GF, Wentzensen N, Schiffman M, Feldman S. Summary of Current Guidelines for Cervical Cancer Screening and Management of Abnormal Test Results: 2016-2020. J Womens Health (Larchmt). 2021 Jan;30(1):5-13. doi: 10.1089/jwh.2020.8918. PMID: 33464997; PMCID: PMC8020523.

6. [6] – Britton LE, Alspaugh A, Greene MZ, McLemore MR. CE: An Evidence-Based Update on Contraception. Am J Nurs. 2020 Feb;120(2):22-33. doi: 10.1097/01.NAJ.0000654304.29632.a7. PMID: 31977414; PMCID: PMC7533104.